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Phone number not being imported into Frederick

For users with a Booker integration, Frederick will only import phone numbers that are inside the "Mobile Phone" field of a customer profile. 

For other integrated management systems, Frederick will try to choose the mobile phone number if it is known, otherwise any phone number associated with the customer contact will be imported.

Frederick uses mobile phone numbers to send text messages to customers when certain features are enabled.

Click here to view the article about the information that Frederick imports.

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